Case Study: Diverse Pipeline Services protects gas infrastructure and streamlines field workflows with Fulcrum

Diverse Pipeline Services scales field inspections 5x with Fulcrum

Diverse Pipeline Services (DPS), a contractor for gas utilities, faced challenges with rigid software that didn't match their varied field operations or client needs. Their existing tools created gaps in critical project records, and manual processes limited visibility, all while increased excavation activity raised risks around gas infrastructure. They needed a flexible, user-friendly solution to capture defensible field data.

Using the Fulcrum platform, DPS built customized workflows that field crews could adapt in real-time for each project. This provided a complete, independent record of work, improved data consistency across their workforce, and enabled automated reporting. Fulcrum's GIS-ready data also supported client integration. As a result, DPS gained powerful visibility into field risks, helped utilities allocate resources more effectively, and expanded their damage prevention program from three to fifteen staff based on proven results.

Diverse Pipeline Services