Case Study: Halton Company achieves an organization-wide culture of quality by digitizing inspections with Fulcrum

Creating an organization-wide culture of quality

Halton Company, a family-owned global maker of complex indoor air and commercial kitchen ventilation solutions, faced a fragmented quality program driven by paper inspection forms. Manual checklists were difficult to access or analyze, encouraged cursory sign-offs, and delayed identification and sharing of quality issues across teams.

Halton implemented Fulcrum to replace paper with a single, logic-driven digital inspection app (including required photos and status gates) and QR‑based reporting for non-licensed staff. The platform created a centralized source of truth, enabled faster issue escalation and cross‑department notifications, revealed training and design trends, and drove measurable improvements—reducing resolution times from months to weeks and boosting worker engagement and accountability.

Halton Company

Aaron Vanover

Manager of QA & QC