Case Study: Tilson achieves scalable, real-time pole surveying and streamlined make-ready engineering for statewide fiber with Fulcrum

Conducting telecom, cellular, and pre-fiber inspections all over the United States

Tilson, an Outside Plant engineering firm serving the Telecom and IT industries, faced a growing challenge as projects scaled up: a statewide Kentucky fiber project required surveying 10,000 utility poles and producing desktop make-ready engineering (MRE) records. Their prior process—photos, GPS units, and Excel joins—was slow, error-prone and siloed, so they needed a scalable, location-aware mobile data collection solution with single-entry data, remote monitoring, and flexible exports.

Tilson implemented Fulcrum, using its Data Share and API to create a customized, relational data workflow with child records and real-time project monitoring. The result was a low‑learning‑curve, fully scalable system that delivers immediate field data to engineers and managers, improves data quality and survey consistency, shortens training time, and enabled a proprietary backend integration that strengthened Tilson’s competitive advantage.

Tilson

Gavin Kelley

Senior Software Developer