Case Study: Brown and Caldwell achieves 30% faster data QA and management with Fulcrum

Brown and Caldwell - Customer Case Study

Brown and Caldwell, a large employee-owned engineering firm, was struggling with legacy paper-based field processes that created transcription errors, slow workflows, and coordination issues across multiple crews, especially when connectivity was limited. Before adopting Fulcrum, the team relied on paper map books and forms to collect infrastructure data and inspections, making it difficult to incorporate standards, client requirements, and preserve institutional knowledge.

Fulcrum implemented a mobile, geospatially enabled field data collection platform with offline syncing, customizable forms, and integrated workflows. This replaced paper forms, linked photos and asset locations automatically, and helped Brown and Caldwell use Fulcrum as a single source of truth; the company reported a 30% reduction in data QA and management time, plus faster app setup and smoother project execution.

Brown and Caldwell

Sean Kilpatrick

Senior Principal Engineer