Case Study: Fellowship of Catholic University Students (FOCUS) boosts processing capacity 50% and eliminates data loss with Fujitsu RunMyProcess

Not-for-profit Organization’s Processing Capacity Increased by 50%

FOCUS is a U.S. not‑for‑profit that supports Catholic university students and runs 45+ missionary trips each year. Its custom workflow for integrating the website, fundraising system, CRM and CMS was unreliable, often losing data and giving no visibility into failures, which caused application problems for students and forced a small internal team to spend excessive time troubleshooting.

FOCUS implemented Fujitsu RunMyProcess to integrate the site, CRM and CMS in real time and automate application intake, reference requests, payment links, reminders and organizer notifications while providing graphical process visibility. The solution eliminated data loss, sped up and stabilized the process, increased processing capacity by 50%, reduced recurring staffing needs and improved user satisfaction so the team can focus on reviewing applicants.

Fellowship of Catholic University Students

Tyler Kolden

Manager of Technology Services, FOCUS