Case Study: Kiloutou achieves time savings and transparent, accurate travel and equipment-testing workflows with Fujitsu RunMyProcess

Kiloutou - Customer Case Study

Kiloutou, France’s largest construction equipment rental company, faced inefficient, error-prone manual workflows for travel requests and new-equipment testing. Travel coordination relied on a two-person team handling about 100 weekly trips via phone, fax and email, causing missing data, double submissions and no manager notifications, while equipment evaluations were tracked in a single Excel file that risked overwrites, lacked chronology and made scheduling and analysis difficult.

Kiloutou implemented cloud-based Fujitsu RunMyProcess applications: a travel-request app (rolled out in 2013 to 3,200+ users) that auto-fills employee data, enforces complete submissions, provides approval notifications and real-time dashboards; and a 10-step equipment-testing workflow (deployed in 2012) that assigns tasks, links reports, tracks progress and timestamps results. The apps eliminated follow-up calls, standardized requests, improved transparency and accuracy, enabled process analytics, reduced scheduling conflicts, sped up validation (330 tests recorded in the first year) and allowed Kiloutou to build additional automated workflows.

Kiloutou

Cyril Guillemain

Organizational Change Manager, Kiloutou