Case Study: French garden retailer frees up one full-time employee and reduces legal risk with Fujitsu RunMyProcess

Garden Retailer - Customer Case Study

A French garden retail chain with more than 200 stores and 350+ suppliers faced two time‑consuming challenges: manually collecting sales records from suppliers (via emailed spreadsheets) to calculate supplier discounts, and a slow, paper‑based seasonal hiring approval process that risked violating French law if contracts weren’t signed within 48 hours. Both tasks were error‑prone, delayed store operations, and increased legal and administrative burden.

The retailer implemented cloud‑based Google Apps workflows built with Fujitsu RunMyProcess: automated spreadsheet distribution, upload and validation for sales data, and an online, routed approval form with automatic escalations for hiring. The solution halved data processing and error‑handling time—freeing the equivalent of one full‑time employee—virtually eliminated entry errors, improved transparency and responsiveness, and reduced legal and financial risk and related costs.