Case Study: Zugspitzbahn (Bayerische Zugspitzbahn Bergbahn AG) achieves secure, auditable remote maintenance and regains access control with Fudo Security (Fudo PAM)

Aerial Tramways and state-of-the-art ski lifts at the highest peak in germany

Zugspitze, the operator of 27 mountain railways and ski lifts with around 450 employees, struggled with uncontrolled remote maintenance access: multiple contractor accounts, incomplete logs, limited visibility into privileged sessions and GDPR-related compliance concerns. To solve this, the organization evaluated and ran a proof-of-concept of Fudo Security’s privileged access management product, Fudo PAM.

Fudo Security delivered Fudo PAM as a virtual appliance and integrated it in hours, replacing manual account provisioning with a single web portal, centralized access control and comprehensive session recording and search. The quick one-day POC and half-day user onboarding proved the solution effective: automatic documentation and auditable session trails restored control, simplified contractor access, reduced administrative effort and ensured compliance for Zugspitze.

Zugspitze

Christoph Elsner

Head of IT