Case Study: Philly House streamlines donation processing with FTNI

Philly House processes donations 365 days a year with FTNI

Philly House, Philadelphia's largest emergency homeless shelter, sought to streamline its donation processing. The organization was using manual, time-consuming methods to handle incoming donations. To address this challenge, they partnered with FTNI to implement its check processing solution for donation management and receivables processing.

FTNI's solution automated Philly House's previously paper-based and manual donation operations. The results included eliminating duplicated efforts between staff, providing the ability to easily look up donation statuses for donor inquiries, and removing the need to physically take payments to the bank for deposit. According to their Director of Advancement, the process is now entirely digital and has provided greater efficiency and confidence in their donation management.

Philly House