Case Study: Yale New Haven Health achieves greater efficiency and better work order tracking with FSI CMS

Yale New Haven Health boosts charge capture from 30% to 80% with FSI

Yale New Haven Health, a nationally ranked healthcare system, faced a challenge with its inefficient and labor-intensive maintenance processes. It was using six different CMMS solutions across its delivery networks, which relied on paper work orders and made data tracking nearly impossible. The customer selected FSI and its Custom Maintenance Software (CMS) to find a unified, modern solution.

FSI implemented its healthcare-tailored CMS, which provided a user-friendly digital platform accessible via iPad Minis for over 220 staff members. The solution eliminated all paper processes and provided reliable, real-time data for decision-making. As a result, Yale New Haven Health saw a huge gain in efficiency, increasing its ability to track and charge work to specific orders from 30% to over 80%.

Yale New Haven Health