Case Study: Yale New Haven Health boosts maintenance efficiency with FSI CMS

A FSI Case Study

Preview of the Yale New Haven Health Case Study

Nationally ranked healthcare system relies on FSI for Yale CMS needs

Yale New Haven Health, a nationally ranked healthcare system, faced a significant challenge with its inefficient and labor-intensive facilities maintenance process. The organization was using six different computerized maintenance management solutions across its delivery networks, which relied on paper-based work orders and made tracking performance nearly impossible. Seeking a unified and user-friendly solution, they selected FSI and its Yale CMS software.

FSI implemented its healthcare-tailored CMS, which digitized the entire work order process onto iPad Minis for all tradespeople. This solution provided real-time asset monitoring, easy usability, and reliable data tracking, which was crucial for the non-technical staff. The results were a massive gain in efficiency; Yale New Haven Health increased its accountable work from 30% to over 80%, enabling data-driven decisions on equipment maintenance and capital investments.


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Yale New Haven Health

Nick Zauner

Executive Director, Facilities Engineering


FSI

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