Case Study: Vilniaus Vandenys modernises water supply operations with Frontu

Vilniaus Vandenys - Customer Case Study

Vilniaus Vandenys, a water utility serving over 276,000 customers in Vilnius, faced significant challenges in managing its large-scale field operations. The company needed to efficiently coordinate the work of more than 600 employees, find a way to collect data from the field, and create a system for reporting completed work to clients. To address this, they turned to the vendor Frontu for a field service management solution.

Frontu provided a digital solution that streamlined all processes related to water meter management, including installations, replacements, and reading inspections. The Frontu platform was seamlessly integrated with the company's existing Microsoft Dynamics Navision and Saperion systems, eliminating manual data entry. This modernization allowed Vilniaus Vandenys to go completely paperless, which reduced administrative time and costs, improved operational efficiency, and enhanced their customer service through prompt and accurate reporting.

Vilniaus Vandenys