Case Study: JTM Service Limited cuts a day of data entry with Frontu

JTM Service Limited cuts 8 hours of data entry a day with Frontu

JTM Service Limited, a company that sells and maintains commercial laundry equipment, faced a significant challenge as it sought to grow. Its paper-based workflow required engineers to collect and drop off physical job sheets, creating logistical issues. This process forced the admin team to spend hours manually typing up data, which was becoming a major obstacle to efficiency. To overcome this, JTM partnered with the vendor Frontu and implemented its Motivity field service management solution.

By digitizing its operations with Frontu's Motivity platform, JTM transformed its workflow. Engineers now instantly submit digital job sheets, which appear in the office the moment a job is completed. This eliminated a full day of data entry, saving approximately 8 hours of admin work daily, and allowed the company to invoice within a day of every job. The solution also provided real-time engineer location tracking for better scheduling and improved client communication, while simplifying stock control and giving engineers more time back.

JTM Service Limited