Case Study: Central Heating Services modernises field servicing with Frontu

Central Heating Services modernises servicing 60,000 properties a year with Frontu

Central Heating Services (CHS), a company servicing 60,000 properties annually, faced challenges with its aging mobile technology, which was tied to outdated Windows devices and struggled to integrate with the various systems used by its large customers. To modernize operations without a costly rebuild, CHS partnered with vendor Frontu, using the Motivity solution to migrate its 50 engineers onto modern smartphones.

Frontu implemented Motivity by creating a complete interface that replicated CHS's existing back-office setup, enabling a seamless and phased migration with no disruption. The switch to Android phones improved data security and remote support capabilities. The project was completed without a massive rebuild, resulting in strong ROI, positive feedback from engineers, and a future-proofed operation for CHS.

Central Heating Services