Case Study: Deer Valley Resort achieves time and cost savings with FrontStream AIRS donation management

Deer Valley Resort - Customer Case Study

Deer Valley Resort, a full-service ski destination, faced a time-consuming, paper-heavy donation-request process that relied on Excel spreadsheets and manually prepared letters for each applicant. Tracking past donations, assembling committee review materials, and printing and mailing approval or decline letters created administrative bottlenecks and wasted staff time.

After implementing the AIRS program a little over a year ago, the resort digitized request intake, automated donation histories for committee review, and replaced printed letters with email notifications. The user-friendly setup and strong support reduced preparation time, paper, and postage costs, improved committee efficiency, and delivered measurable time- and cost-savings—results Deer Valley recommends to others.

Deer Valley Resort

Susie English

Marketing Brand Manager