Case Study: BrightStar Care streamlines and scales payments with FrontStream

How BrightStar Care Scaled and Streamlined Payments with FrontStream

BrightStar Care, a U.S. provider of home care, assisted living, and staffing services, was struggling to manage a growing volume of payments across two separate systems for ACH and credit cards. The setup created accounting and administrative hassles, delayed credit card funding by more than two days, and made it harder to support expansion and flexible payment options. FrontStream was brought in to help streamline the process.

FrontStream implemented a single, unified payments platform for BrightStar Care with one login, one statement, embedded secure payment forms, compliant surcharging, and dedicated support. The result was faster funding in under 24 hours, reduced administrative overhead, and scalable payments across more than 400 locations in 40 states. In the past year alone, FrontStream processed 260,000 transactions for BrightStar Care.

BrightStar Care

Brooke Freshcorn

BrightStar Care