Case Study: Optec LED Lighting streamlines quality and compliance with Frontline ACT

How Optec LED Lighting Streamlines Operations and ISO Compliance Using Frontline

Optec LED Lighting, a Wisconsin-based manufacturer of high-performance exterior LED luminaires, needed to quickly establish formal quality and operational workflows as a newly incorporated branch of Optec Displays, Inc. The lean team lacked systems outside its ERP, relied on Excel and email for task tracking, and had limited visibility into complaints, vendor issues, compliance, and training. It turned to Frontline Data Solutions and Frontline ACT to support growth, ISO 9001 preparation, and daily operations without IT involvement.

With Frontline Data Solutions, Optec LED Lighting built trackable workflows for events, actions, training, smart forms, and reporting. The company says it gained clearer task ownership, faster complaint handling, better supplier rejection reporting, stronger training and knowledge transfer, and more structured safety compliance and audits. Optec LED Lighting also reported reduced administrative overhead, improved vendor performance, more successful audits, and said Frontline helped it keep the team small: “We wouldn’t be able to keep our team this small without Frontline.”

Optec LED

Lynn Benishek

Director of Operations