Case Study: Softdocs achieves seamless cloud-native identity management with Frontegg

Drive to Cloud and SaaS-based Identity Management

Softdocs, a software development company serving education and government customers, was modernizing its on-premises Etrieve platform and building a new cloud-native, no-code form builder. As it moved to SaaS, Softdocs needed a seamless identity management solution that could support many customer-specific SSO configurations across SAML 2.0, OpenID Connect, and OAuth 2.0, while eliminating the complexity of its in-house system.

Softdocs selected Frontegg to power identity management across both the new form builder and the Etrieve suite, using features including SSO, MFA, and custom logins. Frontegg helped Softdocs replace years of complex configuration with a more cloud-native, compliant solution, enabling self-service SSO setup for customers, reducing manual work for Professional Services and Support, and improving security and implementation speed.

Softdocs

Andrea Link

Senior Vice President of Engineering and Cloud