Case Study: Allianz achieves major savings through streamlined fraud investigations with FRISS Investigations at SIU

Zero Tolerance in action Streamlined Fraud Files with FRISS

The customer, Allianz, a global leader in insurance and financial services, faced a challenge in operationalizing its zero-tolerance fraud policy. Its Special Cases Team lacked a uniform system to log and record data from fraud investigations, making it difficult to track progress and leading to wasted time and a higher risk of errors. To address this, Allianz partnered with vendor FRISS.

FRISS implemented its FRISS Investigations at SIU solution to streamline Allianz's fraud investigation process. This provided a centralized system for all fraud officers to use, standardizing data recording and simplifying the procedure for transferring case files. The solution from FRISS resulted in major time savings, significantly reduced operational costs, and enabled more efficient work and optimized investigations for Allianz.

Allianz

Jos Vonk

Central Senior Fraud Coordinator in the Legal & Anti-Fraud department