Case Study: Univé streamlines SIU case management with FRISS Investigations

Univé closes 700+ cases in 6 months with FRISS

Univé, a Dutch cooperative insurance company, sought a multifaceted case management solution to handle its significant Special Investigations Unit (SIU) workload, which included investigating suspicious underwriting and claims cases, consumer fraud referrals, internal fraud, and pre-employment screenings. To address this challenge, Univé implemented FRISS Investigations from vendor FRISS, a system specifically designed to centralize and streamline these complex investigative processes.

By implementing the FRISS Investigations solution, Univé was able to safeguard all information in one central location, leading to faster and more efficient case management. The vendor FRISS helped the SIU achieve a measurable impact, closing over 700 cases in the first half of 2024 and more than 40,000 cases overall, significantly improving their turnaround times for investigations.

Unive