Case Study: Seguros El Roble reduces claim handling time from 45 to 15 minutes with FRISS Claims Analytics

Seguros El Roble cuts claim handling time from 45 to 15 minutes with FRISS

Seguros El Roble, the largest private insurance company in Central America, faced the challenge of moving its claims processes from inefficient manual handling to an automated, structured, and organized system. To address this, they partnered with vendor FRISS to implement its FRISS Claims Analytics solution for automated fraud detection.

By implementing the FRISS solution, Seguros El Roble automated its claims review and analysis. This resulted in a dramatic reduction in claim handling time, decreasing from 45 minutes to just 15 minutes. The FRISS implementation was completed within six months and enabled the company to fast-track genuine claims, achieving significant efficiency gains in both service and costs.

Seguros El Roble