Case Study: Seguros El Roble cuts claims handling time with FRISS automated fraud detection

Seguros El Roble - Customer Case Study

Seguros El Roble, the largest private insurance company in Central America, sought to automate its manual claim handling process to combat fraud and increase efficiency from prospecting to clients. The company challenged vendor FRISS to implement a strategic, automated fraud detection solution within a strict timeframe and budget.

FRISS implemented its automated fraud detection solution, which was recommended by Munich Re. The project was completed and went live in just six months. The results included a drastic reduction in claim handling time, from 45 minutes down to 15 minutes, enabling fast-track claims and delivering direct cost savings.

Seguros El Roble

Hermann Girón Délery

General Manager