Case Study: Santalucia Seguros boosts fraud savings with FRISS

SantaLucia Seguros boosts fraud savings 110% in 3 years with FRISS

Santalucia Seguros, a Spanish insurance company, needed to establish a comprehensive anti-fraud strategy covering the entire policy lifecycle. Their challenge was to harmonize preventive risk management and fraud detection with a solution that could support both current and emerging fraud models while integrating seamlessly into their existing ecosystem. To address this, they partnered with FRISS to implement its solutions for claims analytics and enterprise investigations.

By implementing FRISS, Santalucia Seguros integrated real-time fraud detection into its daily operations. The results were significant, including a 110% increase in fraud savings and a 340% return on investment within three years. FRISS helped the company achieve a fivefold increase in fraud detection rates, with over 90% accuracy in fraud evidence detection and 86% of proven cases resolved within six days. Following this success, Santalucia expanded its use of FRISS into underwriting to proactively prevent fraud from the initial contracting phase.

SantaLucia Seguros