Case Study: SURA Colombia modernizes claims fraud detection with FRISS

How to Modernize the Core System While Simultaneously Beginning the Fight Against Fraud

SURA Colombia, a leading insurance company, faced challenges with a manual claims process that relied on adjusters' instincts to detect fraud. To modernize their core system and begin proactively fighting fraud, they sought a technological solution and chose to implement FRISS Claims Analytics from vendor FRISS.

The FRISS solution was seamlessly integrated during the core system modernization, delivering real-time, cloud-based fraud detection. By leveraging predictive analytics, AI models, and connections to external data sources, FRISS improved the integrity of information and the precision of fraud alerts. This allowed SURA to rapidly process legitimate claims, improving service times for their clients while simultaneously enhancing their fraud fighting capabilities.

SURA Colombia