Case Study: Anadolu Sigorta achieves 5 million Euro fraud savings with FRISS Fraud Detection at Claims

Anadolu Sigorta - Customer Case Study

Anadolu Sigorta, a major Turkish insurer, faced the challenge of manually detecting fraud within its claims department, a slow and inefficient process that took up to 15 days per suspicious case. To modernize its operations, the company sought a future-proof, automated fraud detection solution from vendor FRISS to increase detection rates, reveal hidden claim relationships, and establish a company-wide fraud-fighting culture.

FRISS implemented its automated fraud analytics solution, which was integrated into Anadolu Sigorta's core system. The solution combined an analytical model with 260 business rules to score claims in an average of 2.3 seconds. This allowed Anadolu Sigorta to achieve €5 million in savings by not paying out proven frauds, realize a 210% ROI within one year, and completely streamline its claims process for greater efficiency and customer satisfaction.

Anadolu Sigorta