Case Study: Sol & Strand cuts cancellations by 50% with Frisbii SEPA payments

How Sol & Strand reduced booking cancellations by half with a more flexible and easy booking experience

Sol & Strand, a Danish holiday home rental agency, was facing a significant challenge with its payment process for German customers. Using traditional bank transfers created a disruptive booking experience, as customers had to leave the platform and wait days for payment confirmation. This led to a higher churn and cancellation rate. To address this, they partnered with Frisbii to implement its Payment Gateway and Subscription Management service.

By integrating Frisbii's SEPA solution, Sol & Strand enabled direct card payments that were processed within their own platform. This provided an almost immediate payment confirmation and a seamless customer experience. The results were substantial: Frisbii's solution helped Sol & Strand reduce payment cancellations by 50% and achieve a conversion increase of over 8%.

Sol & Strand

Jesper Kannegaard

eCommerce Manager