Case Study: Munich Government Service Center improves visitor navigation with friendlyway digital signage

Digital Signage and Automated Visitor Navigation for Munich Government Service Center

The Munich Government Service Center, a large administrative complex receiving over 5,000 visitors daily, required a modern, cloud-based digital signage and wayfinding system to improve visitor navigation, decrease congestion, and ensure accessibility. They chose friendlyway as their solution partner for its end-to-end capabilities and customizable hardware and software offerings.

friendlyway implemented a comprehensive solution featuring 294 digital signage devices, including interactive kiosks, wall-mounted displays, and room signs, all managed by the friendlyway Cloud Platform. This deployment successfully transformed the visitor experience by optimizing foot traffic, streamlining administrative procedures, and providing intuitive, ADA-enabled wayfinding throughout the 43,000+ sq. foot facility.

Munich Government Service Center