Case Study: CWS Cleanrooms achieves compliant, efficient visitor check-in with friendlyway

CWS Cleanrooms streamlines visitor check-in with friendlyway's Counter 12 and zero waiting at reception

CWS Cleanrooms, a full-service provider for cleanroom operations in Germany, faced a challenge in digitizing its visitor management. With no physical reception desk and a permanently locked entrance door, the manual check-in process was inefficient and failed to optimally meet compliance requirements for instructing guests on cleanroom guidelines. To address this, they partnered with friendlyway.

friendlyway implemented its Counter 12 tablet with visitor management software to automate the reception. The solution featured a digital agreement for guidelines, Microsoft Teams integration for video-calling hosts, and automatic notifications. This allowed for seamless self-check-in, ensured compliance through digital signatures, and significantly reduced waiting times. The implementation by friendlyway modernized the process, enhancing security, efficiency, and the overall visitor experience for CWS Cleanrooms.

CWS Cleanrooms