Case Study: City of Munich’s Government Service Center improves visitor navigation with friendlyway digital signage

City of Munich’s Government Service Center improves visitor navigation with friendlyway across 294 digital signage devices

The City of Munich’s Government Service Center, a large administrative complex, required a modern system to improve navigation and information delivery for its over 5,000 daily visitors. The challenge was to find a fully customizable, cloud-based digital signage and wayfinding solution that would both enhance accessibility and aesthetically fit the building's design. They selected friendlyway as their end-to-end software and hardware provider.

friendlyway implemented a comprehensive solution using its cloud platform and a range of software modules, including Content Management and Wayfinding, deployed across 294 customized digital signage devices. This included outdoor kiosks, interactive indoor displays for navigation, and room signage. The result was a total transformation of the visitor experience, optimizing foot traffic and streamlining administrative procedures within the 43,000+ sq. foot facility.

City of Munich’s Government Service Center