Case Study: Honda Dealership boosts reviews and raises average rating with Friendemic Reputation Accelerator

Honda Dealership gets 5x more reviews in one month with Friendemic

The customer, a Honda dealership, was receiving only around 50 reviews per month and sought to increase its total positive review count. To meet this challenge, the dealership partnered with vendor Friendemic and implemented its Reputation Accelerator product.

By using Friendemic's Reputation Accelerator to send review invitations to nearly every customer, the dealership saw immediate results. The solution helped prevent 18 negative reviews by providing an internal feedback channel and led to a dramatic increase in volume, generating five times more reviews in one month. The average review score also improved from 4.2 to 4.8, exactly meeting the dealership's goals.

Honda Dealership