Case Study: Ford Dealership in Southern California achieves 211% more positive reviews with Friendemic Reputation Accelerator

Ford Dealership in Southern California boosts positive reviews by 211% with Friendemic

A Ford dealership in Southern California was using emails to solicit customer reviews but was not achieving its desired results. To address this challenge, the dealership partnered with vendor Friendemic and implemented its Reputation Accelerator product.

By using Friendemic's Reputation Accelerator, the dealership saw a dramatic improvement in its online reputation within just three months. The solution delivered a 211% increase in positive reviews, amounting to 190 new positive reviews, and raised its overall rating by 0.15 to a score of 4.48.