Case Study: Clearlake Police Department achieves safer, faster remote reporting and streamlined workflows with Frevvo

Online forms help keep clearlake pd officers & community safe

Clearlake Police Department, a full-service law enforcement agency, needed to eliminate in-person contact for records requests and non-emergency crime reports during the COVID-19 public health crisis. They engaged Frevvo to quickly convert paper and clunky PDFs into online, mobile-accessible forms so officers and the community could continue reporting and requesting records safely.

Using Frevvo’s no-code visual workflow platform, Clearlake PD launched digital forms for Non-Emergency Crime Reports, Code Enforcement Violation Reports, and Police Report Requests within weeks; the forms enforce required fields and conditional logic, email submitters copies, and integrate with the Code Enforcement and Police Records Management System databases. The Frevvo solution reduced paper waste and staff processing time, improved data completeness and reporting (enabling filtered reports for efficient officer assignments), and kept critical services operating uninterrupted while lowering health risk for officers and residents.

Clearlake Police Department

Andrew White

Chief of Police