Case Study: OCMW Roeselare achieves automated, error-free meeting notes and faster collaboration with frevvo Live Forms

Automated workflows let OCMW Roeselare focus on helping the community rather than paperwork

OCMW Roeselare, which supports members of the local community, was burdened by a cumbersome, error-prone meeting-notes process that relied on manual note-taking, emailing and uploading to records—making compliance, transparency and retrieval difficult. To modernize this process, OCMW adopted frevvo Live Forms to capture and manage meeting notes online.

Using frevvo, OCMW deployed automated forms and workflows integrated with their Confluence wiki and Alfresco records system; the forms include validation and rules, automatically create Confluence pages on submission, and trigger built-in notifications. frevvo’s solution eliminated missing fields and bad routing, made notes easy to find without searching email, reduced administrative time, and let staff focus on helping the community instead of paperwork.

OCMW

Berber Dhaene

Information Manager