Case Study: Common Room Roasters scales coffee wholesale operations with Fresho

Coffee Wholesalers Use Software to Grow Their Business but Maintain Team Size

The customer, Common Room Roasters, a coffee wholesaler, faced challenges with manual, time-consuming processes for orders, invoicing, and forecasting as their business grew rapidly. Their outdated systems led to missed orders, high labor costs, and wasted hours that could be spent on production and customer relations, prompting them to seek a software solution from vendor Fresho.

By implementing Fresho's platform, the vendor provided an automated system for ordering, payments, and delivery management. The results included streamlined operations, mitigated financial risk through automated credit card payments, and the ability to grow the business without increasing team size. Fresho became essential to daily operations, improving efficiency for both staff and customers and supporting the company's expansion into new markets.

Common Room Roasters

Edward Moffatt

Founder