Case Study: Valleywide Fence and Deck achieves more customer retention and 168 new online reviews with FreshLime

Valleywide Fence and Deck - Customer Case Study

Valleywide Fence and Deck, a Colorado fencing company serving the US Mountain West, wanted to attract new customers, increase positive online reviews, and retain existing customers. Despite strong service and happy clients, they struggled with too many one-and-done jobs because customers often lost contact with them by the time they needed another service. FreshLime helped through its Customer Connection Platform™ and automated customer engagement tools.

Using FreshLime’s customer connection platform, Valleywide Fence and Deck created more loyal customer relationships with professional, industry-specific automated outreach and won back lost customers. FreshLime’s solution drove measurable results, including 168 new online reviews, a 4.9 average online rating, and 6,200 targeted engagements sent.

Valleywide Fence and Deck