Case Study: Utah Safety Emissions Testing boosts online reviews and customer engagement with FreshLime

Utah Safety Emissions Testing - Customer Case Study

Utah Safety Emissions Testing, an auto services business in the US Mountain West, wanted to attract new customers, gain more online reviews, and improve the customer experience. The company struggled to stand out in search results because it didn’t have many online reviews to showcase its quality work.

FreshLime’s customer connection platform helped Utah Safety Emissions Testing automate industry-specific customer engagements, including transactional thank-you emails and review requests after service. With FreshLime, the business generated 846 new online reviews, maintained a 4.8 average online rating, and earned 200+ new leads, while also helping win back lost customers.

Utah Safety Emissions Testing