Case Study: CBD American Shaman boosts online reviews and visibility with FreshLime

CBD American Shaman - Customer Case Study

CBD American Shaman, a Health/Beauty business in West Jordan, UT, wanted to attract more new customers but found that their strong in-store experience wasn’t reflected online. Working with FreshLime and its customer connection platform, they set out to increase returning customers, boost mobile opt-ins, and improve their online reputation.

FreshLime implemented automated, industry-specific customer engagements to strengthen loyalty and win back lost customers, while also expanding CBD American Shaman’s online presence. In just two months, the business earned 16 new online reviews, reached a 4.9 average rating, increased Google action rate by 10%, and created 63 new optimized business listings.

CBD American Shaman