Case Study: U.S. Telecom Service Company scales operations and cuts costs with Freshcode’s Elixir solution

U.S. Telecom Service Company cuts data latency from 10 minutes to 10 seconds with Freshcode

Freshcode helped a U.S. telecom service company overcome significant scalability and operational challenges tied to its legacy Java infrastructure. The system was inefficient, managing only 5,000 devices per server, which led to slow SLA management, constrained IoT services for 50,000 devices, costly development, and delayed feature releases that took three months to roll out.

The solution implemented by Freshcode involved migrating to a scalable Elixir system, which automated SLA checks and integrated custom IoT. This resulted in a reduced release cycle of one month, a drop in data latency from 10 minutes to 10 seconds, and only 20 minutes of downtime in the first year. Freshcode's work enabled the client to achieve a 15% growth in new users, a 20% faster development speed, and a 25% reduction in costs.