Case Study: Guilded Agency achieves 4x faster payments with FreshBooks

Meet Mat, an Agency Owner, Who Opted for FreshBooks’ Simplicity Over Clunky Platforms

Gilded Agency is a small marketing and web design firm co-founded in 2011 that struggled with slow, clunky accounting tools. After trying QuickBooks and a custom FileMaker system, the team faced time-consuming manual invoice updates, limited payment options, no easy way to send estimates or request deposits, and a setup that wasn’t scalable as the business grew.

They migrated to FreshBooks for its simplicity, fast setup (the owner completed the switch in about 15 minutes), automated invoicing, recurring billing and online payments, and clear reporting. The change saved hours each week, sped up payments from 30+ days to about seven days on average (paid 4x faster), and supported growth from 3 to 75 clients in four years, backed by responsive customer support and an active user community.

Guilded Agency

Mat O'Flynn

Founder