Case Study: Örnsköldsvik Municipality achieves faster citizen services with Frends Enterprise iPaaS

Örnsköldsvik Municipality automates vaccination consent in 2 minutes with Frends Enterprise iPaaS

Örnsköldsvik Municipality, a public sector organization in Sweden, faced challenges with its legacy on-premise systems that could not communicate, requiring significant manual work. Their goal was to modernize their integration landscape and build reusable automations that could be shared across Sweden's public sector. They selected the Frends Enterprise iPaaS platform to bridge these systems and enable collaboration.

By implementing Frends iPaaS, the municipality gained a modern, visual, and low-code platform that provided control and transparency. A key result was the automation of parental consent for vaccinations, which reduced a process from weeks to just two minutes for 4,000 children annually. Frends also enabled the team to migrate from Microsoft BizTalk and begin building a shared ecosystem of automations with other municipalities, saving time and reducing errors.

Örnsköldsvik Municipality