Case Study: Lemonsoft boosts sales and customer satisfaction with Frends Enterprise iPaaS

Lemonsoft 50% time saved with boosted sales and customer satisfaction

Lemonsoft, a software provider serving nearly 10,000 customers in manufacturing, wholesale, professional services, and construction, wanted to turn integration development and management into a new service offering. Its challenge was to ensure real-time information flow, manage customer integrations without relying on third parties, and automate processes while maximizing the value of existing systems. To support this shift, Lemonsoft chose Frends Enterprise iPaaS.

With Frends Enterprise iPaaS, Lemonsoft launched integration management as a service and began integrating customer systems directly with its ERP and PlanMill products. The result was stronger customer satisfaction, improved monitoring and error handling, and faster delivery: integration development times dropped from 10+ days to just 5–6 days. In only six months, Lemonsoft onboarded dozens of customers, expanded sales opportunities, and improved operational efficiency with a more reliable, low-code integration platform from Frends Enterprise iPaaS.

Lemonsoft

Marko Suomela

Operational Director, Data & Digital Services