Case Study: a major telecom company streamlines international shipping with FreightPOP

How A Major Telco Streamlined International Shipping With Freightpop

The customer, a major telecom company specializing in mobile phones, faced significant challenges with its high-volume international shipping to over 80 countries. It relied on fractured, manual processes and emails to freight forwarders, which led to errors, missed lead times, and a lack of business intelligence. The company desperately needed integration between its shipping operations and its NetSuite ERP system to gain visibility and reduce costly mistakes.

FreightPOP implemented its transportation management system to address these issues. The solution provided automated customs documentation, a currency conversion tool, and rate shopping across carriers. Crucially, FreightPOP delivered a seamless integration with NetSuite, centralizing data and providing organizational visibility. This resulted in significantly reduced shipping roadblocks, lower shipping costs, and a major reduction in the labor required to organize shipments and rectify errors for the customer.