Case Study: Global Airfreight International achieves 450 hours/month savings and $100K/year cost reduction with Freightos

Global Airfreight International - Customer Case Study

Global Airfreight International (GAI) is a 45‑year‑old Singapore‑based freight forwarder with 600+ employees across nine countries and annual revenue exceeding $110M. GAI’s sales team was spending up to an hour per quote, relying on paper files and memory, which made quoting slow, error‑prone and costly.

By adopting Freightos’ cloud rate‑management and automated quoting platform, GAI began generating instant, professional air, LCL and FCL quotes and enabling agents to pull quotes online. The solution saved about 450 hours per month (over $100K annually), raised rate accuracy, produced more consistent templates, and rapidly scaled quoting to nearly 1,000 quotes per month.

Global Airfreight International

Herbert Wong

Senior Manager of Business Development