Case Study: CT Darnell Construction achieves reliable freight shipping and better communication with FreightCenter

CT Darnell Construction - Customer Case Study

CT Darnell Construction and its sister company Sunbelt Rack needed a more reliable freight brokerage after their previous broker went out of business, leaving them stranded and even causing a double payment on one shipment. They turned to FreightCenter for freight brokering and shipment support, with reliability and clear communication becoming the key factors in their decision.

FreightCenter provided proactive shipment monitoring, responsive customer service, and hands-on coordination with carriers and terminals to keep shipments moving on schedule. When issues arose, FreightCenter’s team stepped in quickly to flag problems, help arrange terminal pickups, and mediate disputes, giving CT Darnell Construction more confidence in time-sensitive freight deliveries and helping avoid costly project delays.

CT Darnell Construction

Imee Brose

Project Manager