Case Study: Westwing Home & Living achieves real-time shipment visibility and reduced logistics costs with FreightHub

Westwing Home & Living - Customer Case Study

Westwing Home & Living, a leading eCommerce home & living retailer active in 14 countries with offerings like WestwingNow, faced high administrative overhead for sea freight import logistics, especially manual effort for tracking shipments and limited transparency around delivery times and warehouse availability. To solve this, Westwing engaged Freight Hub to streamline its import logistics.

Freight Hub implemented on-schedule booking in close coordination with Westwing’s suppliers, provided real-time tracking of all sea freight containers via the FreightHub Dashboard, and assigned a dedicated contact to proactively manage shipment exceptions. As a result, Westwing gained a detailed overview of arrival times that improved campaign planning, achieved shorter throughput times and realized reduced costs, while significantly cutting manual tracking effort.

Westwing Home & Living

Sebastian Säuberlich

Managing Director