Case Study: a multinational law firm accelerates open plan working with Freespace

Multinational Law Firm advances open plan working across 5,000 lawyers with Freespace

The customer, a multinational law firm, faced challenges in transitioning over 5,000 lawyers to open plan offices post-pandemic. They needed to maximize real estate use, shift a traditional culture favoring assigned seating, and address specific GDPR and privacy concerns. They contacted Freespace to implement a hybrid flexible working solution to inform future real estate decisions and improve the office experience.

Freespace implemented its technology, including an employee app, analytics, and bespoke SPOT Tags, to create a desk booking platform integrated with occupancy sensors and digital screens. This solution provided lawyers with a simple way to find and book desks, locate colleagues, and reserve ad-hoc private spaces. The law firm reported positive feedback, with the employee app being a particular success, and has continued its global rollout with Freespace to develop a measurable, flexible working solution.