Case Study: Bangor Savings Bank boosts CRM efficiency and appointment scheduling with Freeport Metrics

Bangor Savings Bank boosts app speed and streamlines scheduling with Freeport Metrics

Bangor Savings Bank faced challenges with its in-house CRM system, Spark!, including time-consuming manual appointment booking and a need for improved client data management. To address this, the bank partnered with software development vendor Freeport Metrics to enhance the platform.

Freeport Metrics integrated Spark! with Microsoft Outlook to automate appointment scheduling and syncing, eliminating manual entry. They also improved the CRM's data management using .NET and Blazor. This solution provided Bangor Savings Bank with increased efficiency and productivity for its bankers, a reduction in scheduling conflicts, and an overall improvement in the application's speed and user experience.

Bangor Savings Bank