Case Study: WESCO saves time and streamlines deliveries with FRAYT

WESCO Supply Saves Time with The FRAYT Delivery Platform

Wescos, a Fortune 500 industrial supply and supply chain solutions company, faced a challenge in managing an influx of daily last-mile deliveries that their in-house fleet couldn't handle. Their previous on-demand delivery solution had poor customer service and a clunky interface, causing delays. This prompted their senior operations supervisor to seek a new vendor, leading them to the FRAYT delivery platform.

By implementing FRAYT, WESCO's team saved significant time through an intuitive scheduling platform and direct access to responsive live support, replacing lengthy on-hold calls. The solution provided reliable, efficient deliveries with a consistent rotation of drivers, allowing the operations team to focus on other tasks. FRAYT delivered measurable results, including a guaranteed under one-hour pickup time and a 99% driver-delivery match rate from their extensive network.

Wesco

Scott

Senior Operations Supervisor