Case Study: WESCO saves time and streamlines delivery operations with FRAYT

Wesco saves time with FRAYT and guarantees 1-hour pickup times

Wesco, a Fortune 500 global supply chain solutions company, needed an additional delivery solution to handle daily overflow beyond their in-house fleet and stand out from competitors by offering job site delivery. Their previous on-demand delivery platform suffered from poor customer service and a clunky user interface. To solve this challenge, they turned to the FRAYT delivery platform.

By implementing FRAYT, Wesco's operations team saved time through the platform's intuitive design and direct access to quick support, freeing them to focus on other tasks. They benefited from a reliable network of drivers, often working with the same rotation of familiar faces. The results included a guaranteed pickup time of under one hour and a 99% driver-delivery match rate, ensuring quick and efficient service for their customers.

Wesco