Case Study: City of Charlottetown improves procurement efficiency with Fraxion

City of Charlottetown improves public service delivery with Fraxion for 24/7 procurement

The City of Charlottetown, a municipal government, faced challenges with inefficient, manual purchase requisition and approval processes. Their outdated system lacked real-time visibility and automated workflows, creating delays and hindering financial control. To address this, they partnered with vendor Fraxion to implement its procure-to-pay platform integrated with Microsoft Dynamics GP.

By implementing Fraxion's automated procurement system, the City gained always-on online requisitions and automated approval workflows with budget comparisons. This solution provided significant time savings by automating purchase order creation and accounts payable entries, enhanced financial controls, and offered the flexibility to support remote work. Fraxion delivered improved process efficiency, allowing the City to free up more time for public service delivery.

City of Charlottetown